Contact Hooves
For support, privacy questions, listing concerns or account deletion, email support@hooves.co.nz.
Tell us what happened
Include the listing link or your Hooves account email when relevant. Please do not send passwords or sensitive identity documents by email unless we specifically arrange a secure way to receive them.
Complaints about harmful content
To complain about content on Hooves under the Harmful Digital Communications Act 2015, email support@hooves.co.nz with your name and contact details, including a physical address; a link to or description of the content; why you believe it is harmful or unlawful; and whether we may tell its author who complained. You can also use the Report control on a listing or message to flag it quickly. When we pass a complaint to the author, we remove your personal information unless you agree to it being shared. We follow the Act’s complaint process and may also remove content that breaches our Terms or Community Guidelines.